Our goal is to help you generate value for your customers by introducing
tek nology at key touchpoints ( sparsha )
of your services.
Thus, our value proposition with our offerings is to enable you to enhance following experiences for your customers:
"Business hours", is a term of the past. Question is how do you serve your customers 24/7 without any sizeable investment? That's where bots come in. Organizations leverage bots during the non staff working hours so customers get continous availability.
Eliminate wait time for customers when they need to get in touch with you. Bots combined with messaging platforms like Facebook & Twitter are highly scalable solutions to answer anything from F.A.Q's to conducting transactions involving automated validations.
Bots are more than automation. They are trainable agents that can interact in a human-like conversation. With recent advancements in Artificial Intelligence, bot agents can interact via both text and voice providing a rich experience for your customers.
Unlock extreme productivity & 24/7 convinience for your customers by being available where they are. We build integrations with some of the most popular messaging platforms listed below.
Users can interact with your Facebook Page via Facebook Messenger. The same messenger can also be embedded on your website allowing online shoppers to seek help immediately.
Direct Messages (DM) to your Twitter handle (e.g. @yourBusiness) can serve as an excellent channel for responding to customer queries and/or collect feedback.
Allowing users to interact with your phone number open up a great channel available any time, any where and most importantly without the need of installing any sophisticated mobile apps.
Alexa is Amazon's digital assistant built into devices such as the Amazon Echo. Alexa can be trained to allow your users to interact with your business services using spoken natural language.